Privacy Policy
BatchBridge is built on a foundation of verified trust. This policy explains exactly what data we collect, how we use it, and the rights you hold over your information.
Last Updated: August 4, 2026
This Privacy Policy applies to BatchBridge ("we", "our", or "the platform"), operated by the BatchBridge Engineering Team, and governs the personal data of all users ("you") who access our services at batchbridge.com. By using BatchBridge, you agree to the practices described in this policy.
1. Information We Collect
Account & Identity Information
When you sign up via Clerk (our authentication provider), we collect your name, email address, and profile photo. During onboarding, you provide additional details such as your college, batch year, academic role (Student, Intern, Doctor, etc.), and optional bio.
Verification Data
To maintain a verified campus network, you may be asked to submit enrollment proof, student ID, or institutional email. This data is used solely for identity verification and is reviewed by our moderation team.
Content You Create
We store posts, comments, study notes, SRS flashcard reviews, marketplace listings, and messages you create while using BatchBridge.
Usage & Technical Data
We automatically collect log data including IP addresses, browser type, device information, pages visited, and timestamps to operate and improve the platform.
2. How We Use Your Information
Platform Operations
Your data powers core features � building your campus batch network, showing your profile to verified batchmates, running the Study Corner (SRS), enabling the peer marketplace, and delivering notifications.
Verification & Trust
We use identity information to verify enrollment status, prevent impersonation, and maintain the integrity of the verified community.
Communications
We may send you platform notifications, security alerts, and (with your consent) occasional product updates. You can manage notification preferences from your profile settings.
Analytics & Improvement
Aggregated, anonymised usage data helps us understand how students use BatchBridge and prioritise improvements. We do not sell individual-level analytics to third parties.
4. Data Security
Technical Safeguards
All data is transmitted over HTTPS/TLS encryption. Passwords are never stored � authentication is fully managed by Clerk using industry-standard OAuth 2.0 and JWT protocols.
Access Controls
Access to production databases and user data is restricted to authorised BatchBridge engineering personnel on a need-to-know basis, enforced through role-based access controls.
Incident Response
In the unlikely event of a data breach affecting your personal information, we will notify affected users promptly in accordance with applicable law.
5. Your Rights & Choices
Access & Correction
You can view and update your profile information at any time from the Profile Edit page within the app.
Data Deletion
You may request deletion of your account and associated personal data by contacting us at privacy@batchbridge.com. We will process deletion requests within 30 days, subject to legal retention obligations.
Privacy Controls
You control the visibility of sensitive profile fields (phone, address, etc.) through the Privacy Settings section in your profile. Some fields are hidden from other users by default.
Opt-Out of Communications
You may opt out of non-essential communications at any time through your notification settings or by contacting us directly.
7. Changes to This Policy
Notification of Changes
We may update this Privacy Policy from time to time. When we make material changes, we will notify you via an in-app notice or email. The 'Last Updated' date at the top of this page reflects the most recent revision.
Continued Use
Your continued use of BatchBridge after changes take effect constitutes your acceptance of the revised Privacy Policy.
8. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to our team.